This post is about UAL's Red Carpet Lounges, where their business class (and sometimes first class) passengers can go to wait and be comfortable while awaiting their flight. The lounge in San Francisco is decent, the one in Tokyo/Narita is spectacular, and the one in Denver, one of UAL's major hubs, is the pits. Last time we were in Denver the only good thing we could say about the RCL was that the toilets were clean.
You would think that UAL would have someone who is responsible for all RCLs. Someone who would travel around making sure they are all up to standards. Apparently not; I wonder why RCL quality control is so slipshod?
